Privacy Policy

At ForecxtIQ, we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and disclose your personal data when you visit our website, use our app, or interact with us in other ways.

By using ForecxtIQ, you agree to the collection and use of your information in accordance with this policy.

Table of Content

Information We Collect
How We Use Your Information
How We Share Your Information
Your Rights and Choices
Data Security
Data Retention
International Data Transfers
Children’s Privacy
Changes to This Privacy Policy
Contact Us

1. Information We Collect

We collect various types of personal data when you use our website and app, including:

a) Personal Information:

Name
Email address
Company name
Billing information (if applicable)

b) Usage Information:

Device information (IP address, browser type, operating system)
How you interact with our app (e.g., pages viewed, features used, time spent on the app)

c) Shopify Information:
If you install ForecxtIQ on your Shopify store, we collect information directly from your Shopify account such as:

Store name
Order and product data
Customer information (e.g., purchase history, order volume, etc.)

2. How We Use Your Information

We use the data we collect to provide, maintain, and improve ForecxtIQ’s services, including but not limited to:

Providing Demand Planning and Forecasting: Using your store’s data to deliver accurate demand forecasts and planning tools.
Improving User Experience: Analyzing app usage data to understand how users interact with the app and improve features.
Communication: Sending you important updates, newsletters, or responding to your inquiries.
Billing and Payments: Processing payments and managing your subscription, if applicable.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following situations:

Third-Party Service Providers: We may share your information with trusted third-party vendors who help us operate our app and services (e.g., hosting providers, payment processors).
Legal Requirements: We may disclose your data if required by law or to protect our legal rights or the safety of our users.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Your Rights and Choices

You have control over your personal data and can exercise the following rights:

Access and Update Information: You can review and update your account information at any time.
Delete Information: You can request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.
Opt-Out of Communications: You can opt-out of marketing communications by following the unsubscribe instructions included in our emails.

5. Data Security

We take the protection of your personal data seriously. We employ industry-standard security measures to safeguard your information, including encryption and secure servers. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal data only as long as necessary to provide our services and for legitimate business purposes (e.g., complying with legal obligations, resolving disputes). Once the retention period ends, we will securely delete or anonymize your data.

7. International Data Transfers

If you are located outside of Australia, please be aware that your information may be transferred to, processed, and stored in Australia where our servers are located. By using ForecxtIQ, you consent to the transfer of your data to the Australia.

8. Children’s Privacy

ForecxtIQ is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We encourage you to review this page periodically. Your continued use of ForecxtIQ after any changes to this policy will signify your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

📧 sales@forecxtIQ.com
🌐 www.forecxtiq.com

ForecxtIQ is an AI-driven demand planning SaaS solution utilizing specialized machine learning models for forecasting demand and revenue projection, enabling efficient resource allocation and optimal inventory maintenance. As a comprehensive inventory management program, it offers features like demand forecasting with historical sales data and What-If Analysis, categorizing products into ABC classes, and an AI Copilot for decision support. The platform also optimizes supplier and purchase order management, integrates seamlessly with Shopify inventory management, ensures no missed sales through backorder management, and assists in product management with stock alert notifications. With streamlined operations, proactive inventory management, and advanced sales forecasting, ForecxtIQ empowers businesses to make data-driven decisions, reduce churn, and boost revenue.